Difficult people they are everywhere.

Larry Johnson

• June 26, 2025
• 60 Minutes
• US$149.00
• Enroll

Stay/retention interviews offer a specific, targeted, and effective solution to the turnover problem.

Larry Johnson

• June 30, 2025
• 60 Minutes
• US$149.00
• Enroll

In most organizations, if you are the best at your craft, it's likely you'll be selected to be the next supervisor or manager.

Larry Johnson

• July 1, 2025
• 90 Minutes
• US$149.00
• Enroll

Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty - that loyalty only comes from customers who love you. Companies like Disney, USAA, Nordstrom Department Stores and Wegmans Supermarkets figured that out long ago so they provide customers with experiences that make customers love them.

Larry Johnson

• July 14, 2025
• 60 Minutes
• US$149.00
• Enroll

A recent HRDive study of managers found that "82% of respondents admitted that they have "limited to no" ability to hold others accountable successfully. On the other hand, 91% of respondents said they would rank 'improving the ability to hold others accountable in an effective way' as one of the top leadership development needs of their organization."

Larry Johnson

• July 17, 2025
• 60 Minutes
• US$149.00
• Enroll

In this webinar, you'll learn techniques to deal effectively with these problem children so they either become productive members of your team or go away.

Larry Johnson

• July 28, 2025
• 60 Minutes
• US$149.00
• Enroll

Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty - that loyalty only comes from customers who love you. Companies like Disney, USAA, Nordstrom Department Stores and Wegmans Supermarkets figured that out long ago so they provide customers with experiences that make customers love them.

Larry Johnson

• July 30, 2025
• 60 Minutes
• US$149.00
• Enroll

Disagreement is hard but necessary.

Larry Johnson

• August 5, 2025
• 60 Minutes
• US$149.00
• Enroll

As managers, we all want our teams to excel - to be the very best they can be.

Larry Johnson

• August 6, 2025
• 90 Minutes
• US$149.00
• Enroll

In this webinar, you'll learn techniques to deal effectively with these problem children so they either become productive members of your team or go away.

Larry Johnson

• August 7, 2025
• 60 Minutes
• US$149.00
• Enroll

Stay/retention interviews offer a specific, targeted, and effective solution to the turnover problem.

Larry Johnson

• August 12, 2025
• 60 Minutes
• US$149.00
• Enroll

Remember going to Blockbuster to rent a video? When was the last time you did that?

Larry Johnson

• August 13, 2025
• 60 Minutes
• US$149.00
• Enroll

In most organizations, if you are the best at your craft, it's likely you'll be selected to be the next supervisor or manager.

Larry Johnson

• August 14, 2025
• 90 Minutes
• US$149.00
• Enroll