Instructor
Paul J. Cline
Businesses spend a fortune on marketing when customer service is the real issue! one of the top 3 reasons businesses fail is poor customer service. Customer service is also the #2 reason companies succeed (only exceeded by "leadership").
Can you afford not to have excellent customer service practices I don't think you can! the return on investment (roi) for customer service training is huge.
Outstanding customer service will gain you new customers and retain the ones you would have lost all at a tiny faction of what marketing would have cost you to replace or obtain these customers this course is designed to help you beat your competition and boost your earnings.
Customer service will make or break your business! you have no idea how much money you are losing due to bad customer service. and how much money you can gain by providing excellent customer service!
Did you know "55% became a customer of a company because of their reputation for great customer service" "40% began purchasing from a competitor because of their reputation for great customer service" which side of this formula do you want to be on
Customer service is one of the top 3 factors determining your companies future & earnings! are your staff trained in "customer service"
This course is perfect for business owners, managers and employees get your team trained and cash in!
