Overview
In a world where you get results through teams and teamwork, holding people accountable is the key to real success. Yet accountability is seen as punishment by many people instead of a responsibility to do what they agreed to do. Without accountability, we have chaos and frustration.
We know that people need to be held accountable in today's workplace; but when we don’t have authority, we struggle with what we can do and what we should do. This workshop will share exactly what you need to do and say to hold others accountable in a positive and professional manner.
Why should you Attend
When you need to get results through teams and teamwork, yet you don’t have the authority to say, "Because I said so".. this is the workshop for you. We want people to do what needs to be done because they know how it impacts them. We never want to rely on our authority or position in the organization to be the reason things get done.
Areas Covered in the Session
- Exactly what accountability is and what it is not
- Why do people fail to do what they said they would do
- What you need to do to hold others accountable
- Conversation tips that work; and identifying those which backfire
- A proven and simple process to effectively hold people accountable
- Learn how to develop a new context about accountability to get others to deliver agreed-upon results
- Significantly increase responsibility/ownership & results
- Eliminate the blame game/citing confusion/uncertainty for inaction
- Build stronger, more positive & productive relationships
Who Will Benefit
- Managers/ Supervisors / Team Leads
- Sales Representatives
- HR Professionals
- Support Staff
- Any professional who needs to get things done without relying on authority
Speaker Profile
Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.
Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.
Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!
She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.
Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.
Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
Instructor
Rhonda Scharf CSP - HoF
