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Product Id : 50004

Overview: Negative and difficult people are toxic and can ruin our day.

Negative and difficult people are toxic and can ruin our day. Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move the conversation forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour.

How you and your organization deal with negative and difficult people can mean the difference between having a toxic, drama-filled workplace and an engaged, productive organization.

HAVE YOU EVER

  • Avoided conversations or meetings because you didn't want to risk another conflict?
  • Lost your patience or let others push your hot buttons and regretted it later?
  • Wished you could be more assertive and maintain your composure when dealing with emotional customers, colleagues, family or friends?

    If so, this presentation is for you.
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™.

Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.
Product Id : 50004

Overview: Sounds pretty simple, doesn't it? When you do it right, Dealing With Difficult People drastically improves your life as you improve your working relationships

Sounds pretty simple, doesn't it? When you do it right, Dealing With Difficult People drastically improves your life as you improve your working relationships with people who challenge you to the limits of your patience (yes, even the ones who make you tear your hair out - literally!).

What will Dealing With Difficult People do for you? It will:

  • Give you back control. As you gain new strategies and techniques for maintaining composure during difficult circumstances, you'll drop the victim role and take control, which means a huge improvement in individual situations as well as your entire working environment
  • Give you the tools you need. You'll have an easy-to-follow strategy you can use in any situation - designed to be realistic solutions to real problems you face in the workplace and at home
  • Give you immediate actions to take. Alleviate the stress and tension you've been experiencing by taking concrete actions, right away, to take control
So how do you do it? I know it's not easy. If Dealing With Difficult People were easy, everyone would get along, all the time. No one would be manipulative, and no one would feel bullied or belittled. But as you know, tense situations arise constantly.

You may think you've tried before to figure out how best to Deal With Difficult People. Maybe you read some books. Maybe you tried talking to your Difficult Person under different circumstances. Maybe you even invited him to coffee to talk it out.

Maybe you have tried - but have you tried Dealing With Difficult People MY way? There are some very specific, very crucial components to Dealing With Difficult People effectively - and you may be overlooking some of them either because you don't know about them or because you don't realize their importance.

It's not your fault you haven't had success in the past, or that the situation at work has spiraled out of control. Very few people teach what I teach, which is a proven, working strategy you can apply immediately in any relationship or situation to handle the difficult people in your work life.

That's why I'm inviting you to join me as I reveal my system for taking back control of draining relationships at work - relationships that turn your dream job into a nightmare and put a rough cog in your otherwise well-oiled machine.

"Dealing With Difficult People" You are about to discover a system it has taken me years to develop - and you're about to gain all the information you need to create the work environment you REALLY want, so that you can get back to orchestrating that seamless office symphony!

Whether you've read other books and bought other materials, without success, or are trying this for the first time, you'll discover strategies and techniques you can use in any relationship, whether it's at work or at home.
Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.

Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!

She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.

Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.

Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
Instructor : Diane L Dee
Product Id : 50004

Overview: In a rare show of bipartisanship, the Families First Coronavirus Response Act (FFCRA) was signed into law on March 18, 2020.

In a rare show of bipartisanship, the Families First Coronavirus Response Act (FFCRA) was signed into law on March 18, 2020.

This legislation provides a wide scope of benefits and rights to individuals impacted by the COVID-19 national emergency.

This legislation makes sweeping changes to an employer's legal obligations:

  • Imposing a general paid sick and safe leave mandate on all employers with fewer than 500 employees, with additional time for public health emergencies
  • Temporarily and vastly expanding coverage and imposing a paid leave requirement under the Family and Medical Leave Act for reasons associated with COVID-19 on most employers with fewer than 500 employees
  • Making unemployment benefits available for reasons associated with COVID-19
  • Giving a tax credit for paid sick and paid family and medical leave
Diane L. Dee, President of Advantage HR Consulting, has over 25 years of experience in the Human Resources arena. Diane's background includes experience in HR consulting and administration in corporate, government, consulting and pro bono environments. Diane founded Advantage HR Consulting in early 2016. Under Diane's leadership, Advantage HR provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area. Additionally, Diane conducts webinars on a wide-variety of HR topics for various training firms across the country.

Diane holds a Master Certificate in Human Resources from Cornell University's School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, sHRBP and HRPM® certification.

Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.
Instructor : Vicki M. Lambert
Product Id : 50004

Overview: The global pandemic is here and has caused us to change and adapt our working and personal lives. The global pandemic is here and has caused us to change and adapt our working and personal lives.
Regardless of those changes, the payroll department must keep their fellow employees paid and their companies in compliance with the quickly changing regulations at all levels!
Vicki M. Lambert, CPP, is President and Academic Director of The Payroll Advisor™, a firm specializing in payroll education and training. The company’s website www.thepayrolladvisor.com offers a payroll news service which keeps payroll professionals up-to-date on the latest rules and regulations.

With over 35 years of hands-on experience in all facets of payroll functions as well as over 20 years as a trainer and author, Ms. Lambert has become the most sought-after and respected voice in the practice and management of payroll issues. She has conducted open market training seminars on payroll issues across the United States that have been attended by executives and professionals from some of the most prestigious firms in business today.

A pioneer in electronic and online education, Ms. Lambert produces and presents payroll related audio seminars, webinars and webcasts for clients, APA chapters and business groups throughout the country. Ms. Lambert is an adjunct faculty member at Brandman University in Southern California and is the creator of and instructor for their Practical Payroll Online program, which is approved for recertification hours by the APA. She is also the instructor for the American Payroll Association’s “PayTrain” online program also offered by Brandman University
Instructor : Dr. B. Lynn Ware
Product Id : 50004

Overview: Though there has been a recent trend toward employers offering remote working and telecommuting arrangements, having a majority of your workforce working from home can be daunting when leaders and managers have firm deliverables and deadlines to meet. Though there has been a recent trend toward employers offering remote working and telecommuting arrangements, having a majority of your workforce working from home can be daunting when leaders and managers have firm deliverables and deadlines to meet. This webinar will review the benefits of allowing employees to work from home and give managers the tools they still need to get the performance they expect from their teams.
Dr. B. Lynn Ware, Ph.D. , President and CEO As CEO of Integral Talent Systems, Inc. (ITS) based in Silicon Valley, California, Dr. Ware is an Industrial/Organizational Psychologist who has practiced for over 25 years in the talent management field with a strong focus on how to increase employee productivity for the benefit of achieving business goals.

Dr. Ware has created a process to build, measure, and improve an organization’s employee engagement program. This process has helped to increase engagement, productivity, and organizational commitment.

Dr. Ware has consulted on the creation of employee engagement surveys for several of the top Fortune 500 corporations. She has frequently been quoted on trends in talent management strategies in numerous publications such as the Associated Press, Computer World magazine, Network World and the San Francisco Chronicle, and has been featured several times on CNN as a national talent management expert.