Pack of TEN : HR Courses on Hiring, Performance Evaluation and Termination

Overview: Does your hiring process consist of proven practices or just a hodgepodge of activities

Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone to take her place NOW?" The effectiveness of the recruitment process impacts the effectiveness of the organization.

A new hire that does not fit the position will be difficult to develop, will perform poorly and more likely leave resulting in the need to repeat the process. Only when interviewing is approached as a specific process with definable steps and measurable results can it be managed to ensure the hiring of quality people.

Smart recruitments more than posting requisitions, screening, talking with the candidates, checking references. It is a series of specific interviewing principles and techniques that can bring in top talent rather than lead to poor hires.

The topics to be covered are:

• Fine-tune Your Shopping List
• Focus on Behavioural Interviewing
• Develop Questions to Asses KSA's
• Use a Rating Scale & Guide
• Make a Good Hiring Decision
  

Overview: In this webinar we will learn the reasons onboarding is important today. We will learn that the terms orientation and onboarding are not interchangeable. In this webinar we will learn the reasons onboarding is important today. We will learn that the terms orientation and onboarding are not interchangeable. We will learn that orientation is in reality just one step in the onboarding process. We will learn that the onboarding process begins before the hire is made.

Overview: When we think of workplace investigations, the most common thought is that of investigating harassment complaints. When we think of workplace investigations, the most common thought is that of investigating harassment complaints.

But workplace investigations are often necessary to discover, prevent and address other problems - such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on.

As an employer you have a duty to investigate, and as an employee, you have an obligation to cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer or witness?

You know that documentation and writing a final report are critical aspects of an investigation process - and should begin as soon as an employee makes a complaint.

But do you know how to document the critical elements of a report so that you can minimize your liability? One of the first questions you need to consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation.

Do you know what steps to take if you need to search an employee's desk, computer, smart phone or locker? And when should you include legal counsel, and what evidence do you need to gather?

Join this webinar by industry veteran Susan Strauss, who will answer all these questions - and teach you the art and science of conducting an investigation. Strauss will walk you through the best practices on how to conduct a fair and impartial investigation, and reduce your organization's risk of liability.

Overview: Many employers struggle to gather information during witness interviews in investigations. Many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming.

Many employers struggle to gather information during witness interviews in investigations. Many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming.

Friends of employees and those accused of an offense are often downright angry and vengeful. In investigations, to meet its employer obligations, it's crucial that interviews are structured to capture and gather all available accurate information, notwithstanding employee emotions that are often running high.

This webinar will help investigators move through what often seems an investigatory maze. Some investigators, unable to gather information, turn to body language to make determinations of credibility. Not only can that approach be fraught with indefensible and challengeable findings, TV shows while entertaining, are not good training for interpreting body language. This webinar will cover ways to assess body language while combining with the facts as presented.

Investigations by their very nature tend to leave at the least some employee relations damage amongst employees. It's important that an employer learn how to take steps to avoid retaliatory behavior towards individuals involved in investigations or making complaints. Additionally there are steps an employer can take to minimize the inevitable gossip and side taking that disrupts business.

Overview: The absence of solid documentation is the single most common mistake employers make when handling employee performance, behavior and discipline issues.

The absence of solid documentation is the single most common mistake employers make when handling employee performance, behavior and discipline issues. Not properly documenting, or not documenting at all, can hurt employers in several ways. 

Documentation can make or break a manager's ability to discipline, terminate, fairly promote, reward and recognize employees.

Additionally, solid documentation will become an employer's best friend when an employee brings discrimination or other employment-related claims against the organization.  

Possessing a solid understanding of the do's and don'ts of documenting employee performance, discipline, and behavior is an essential tool for managers and supervisors because they need to make a serious effort to effectively record all events in the employment history of their employees - both positive and negative.  

Overview: Documentation is both the bane and the blessing for HR. It is difficult to get people to do it, but it is preferred by attorneys and believed by judges and juries. Documentation is both the bane and the blessing for HR. It is difficult to get people to do it, but it is preferred by attorneys and believed by judges and juries.

Overview: When an employee complains that he or she is experiencing harassment of any type, the employer has a legal, ethical, and employee-relations obligation to investigate the charges thoroughly.

When an employee complains that he or she is experiencing harassment of any type, the employer has a legal, ethical, and employee-relations obligation to investigate the charges thoroughly. The employer can't decide whether to believe the employee but must take him or her at their word.

If an employer hears rumors that harassment is occurring, the employer must investigate the potential harassment. This may include hearing gossip from other employees, it may involve instances in which non involved employees or friends of the targeted employee bring up the subject with Human Resources to help their coworker or friend who is embarrassed to go to HR. It can also include any instance in which an employee tells HR about questionable behavior that they have witnessed.

These are examples of just how seriously employers must take sexual and any other form of employee harassment that is or may be occurring in their workplace. Assuming the decision is made to investigate the report, there should be protocols in place to get started, including a method for choosing the investigator, assigning the case and tracking and reporting on the investigation.

It's imperative that employers understand how to evaluate the scope of their internal investigations, how to document steps taken along the way, and how to insulate their organization from subsequent lawsuits. Additionally, it's also important for employers to ensure all parties are treated fairly during the process and be sensitive to how the organization's process is communicated and implemented.

While no employer wants to be accused of harassment, all employers need to be armed with the knowledge of how to proceed should they find themselves in the position not having to defend themselves against a harassment charge. Employers must ensure they are properly prepared at the outset of an investigation to conduct effective and legally-compliant investigations into the harassment.

Overview: HR's role in mission and strategy Key anti-discrimination laws & protected classes Meaning of disparate treatment and adverse

HR's role in mission and strategy Key anti-discrimination laws & protected classes Meaning of disparate treatment and adverse impact Rights employers DO have Recruiting and behavioral based interviewing Importance of goodness of fit in employee selection Onboarding basics and the 4 C's of onboarding Key considerations in managing employees Seven steps to employee recognition Basics of Employment at Will Five considerations in determining just cause Progressive discipline and why you might not want it Seven steps to effective corrective action Twelve parts of disciplinary documentation. What to know in disciplining employees.

The basics of sexual harassment and how to stay out of trouble. What is quid pro quo and hostile working environment.
Essentials of the FMLA - what it is, who is covered, 6 things to remember. Essentials of the Americans with Disabilities Act (ADAAA) Reasonable accommodation and interactive discussion basics. What you need to know about wage and hour Independent contractor, exempt and nonexempt employees. Seven reasons for having employee handbooks and six tips.

Overview: The risks of a former employee filing discrimination charge increases significantly after they are terminated involuntarily.

The risks of a former employee filing discrimination charge increases significantly after they are terminated involuntarily. It is hard to find information on how many discrimination charges are as a result of terminating employees (as opposed to hiring, discipline or other reasons), but in my 42 years of dealing with Human Resources issues, I would say the percentage is more than 95%.

Therefore, it is very important that a termination be handled well. There are a number of steps that should be followed when having a termination discussion with an employee. Following the steps in this webinar will greatly minimize your risks of being charged with discrimination when you have to terminate an employee.

Overview: This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn't rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.