Overview
High-performing teams do not happen by accident - they are built through a series of intentional leadership moves made early and reinforced consistently.
In this fast-paced and highly practical webinar, you will learn how to use your first 90 days to create clarity, build trust, strengthen accountability, improve execution, and establish the habits that turn a group of employees into a focused, high-performing team. Whether you are stepping into a new leadership role, inheriting a struggling team, or simply want to raise the performance bar with your current group, this session will give you a concrete action plan for what to do immediately, what to prioritize next, and how to sustain momentum so your team delivers stronger results quarter after quarter.
Why should you Attend
- Identify the leadership actions that have the biggest impact in the first 90 days of building or resetting a team
- Create clarity around priorities, expectations, performance standards, and team goals from the start
- Know what to do today, tomorrow, this week, this month, and this quarter to build trust and momentum
- Strengthen communication, accountability, coaching, and follow-through across the team
- Align roles, strengths, and responsibilities to improve collaboration and execution
- Recognize the management routines and metrics that help sustain high performance over time
- Leave with a practical 90-day action plan you can adapt and apply immediately
Areas Covered in the Session
- What a high-performance team looks like - and why the first 90 days matter so much
- What to do today: assess the team, clarify the mission, and establish leadership presence
- What to do tomorrow and this week: build trust, listen well, and set expectations early
- What to do this month: define goals, roles, communication rhythms, and accountability practices
- What to do this quarter: coach performance, address obstacles, and reinforce the right habits
- How to manage difficult dynamics, uneven performance, and resistance to higher standards
- The 90-day action plan: milestones, check-ins, quick wins, and sustaining momentum
Who Will Benefit
Speaker Profile
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Instructor
Chris DeVany
