Overview
Motivating people to consistently perform at a high level takes far more than enthusiasm, pressure, or pep talks - it requires clarity, trust, accountability, recognition, coaching, and a manager who knows how to create the right environment for success.
In this engaging and highly practical webinar, participants will learn what truly drives sustained performance and how leaders can turn motivation from a vague idea into a deliberate management strategy. Through real-world examples, actionable techniques, and a straightforward framework for immediate application, attendees will leave better equipped to energize their teams, strengthen commitment, improve results, and build a workplace where people want to give their best every day.
Why should you Attend
By participating, you will:
- Understand what really motivates employees - and what often undermines motivation without managers realizing it
- Learn how to connect expectations, communication, and accountability so team members know what high performance looks like
- Recognize the manager's role in building trust, ownership, engagement, and discretionary effort
- Identify practical ways to use coaching, feedback, recognition, and development conversations to improve performance
- Discover how to address low energy, low commitment, and inconsistent execution before they spread through the team
- Leave with actionable ideas you can use right away to motivate individuals with different personalities, work styles, and drivers
Areas Covered in the Session
- What Motivation Really Is: Intrinsic and extrinsic motivation, what employees need from managers, and why motivation is more about environment than personality
- The Manager's Influence: How leadership style, credibility, consistency, and emotional tone shape the performance culture of the team
- Setting People Up To Succeed: Clarifying priorities, defining standards, removing obstacles, and giving team members a realistic path to winning
- Communicating In Ways That Motivate: How to use one-on-ones, team meetings, and everyday conversations to build energy, focus, and commitment
- Recognition, Feedback, and Coaching: What meaningful recognition looks like, how feedback affects motivation, and how to coach for better results
- Accountability Without Demotivation: How to hold people responsible while maintaining trust, fairness, and momentum
- Adapting To Different People: Motivating high performers, steady contributors, remote employees, and team members who seem disengaged
- Common Mistakes Managers Make: Mixed messages, inconsistent follow-through, over-control, under-recognition, and other behaviors that weaken motivation
- Creating A Sustainable Performance Culture: How to reinforce habits, celebrate progress, and keep motivation alive beyond a single conversation or initiative
- Turning Insight Into Action: A simple action-planning process managers can use immediately after the webinar to strengthen motivation and performance on their teams
Who Will Benefit
- Managers
- Supervisors
- Team Leads
- Emerging Leaders who want to Improve Motivation
- Accountability
- Day-to-Day Performance
Speaker Profile
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Instructor
Chris DeVany
