Instructor
Jay Arthur
Modern performance improvement has a lot in common with software development.
Hacking Lean
Is it possible to accelerate the adoption and use of Lean methods and tools by hacking Lean? By hacking, I mean the good kind of hacking simplifying, streamlining and optimizing the methods and tools to maximize results with minimal investment. I believe the answer to this question is YES!
While Lean came from the world of manufacturing the Toyota Production System (TPS), 80 percent of American businesses are service businesses. Can these businesses use a subset of Lean to maximize performance? Yes, again.
Hacking Six Sigma
Is it possible to accelerate the adoption and use of Six Sigma methods and tools by hacking Six Sigma? I believe the answer to this question is YES!
While Six Sigma came from manufacturing, 80 percent of American businesses are service businesses. Can these businesses use a subset of Six Sigma methods and tools to maximize results? Yes, again.
Recommendation: Stop managing for activities (teams started) and start managing for outcomes (bottom-line, profit-enhancing results).
Vital Few, Trivial Many
A handful of tools will solve most business problems, especially in service industries:
The Magnificent Seven Quality Tools will solve most problems in today's workplace. Using software and tools, it's possible to train people and get bottom-line results in a day or two.
If you're thinking about implementing Lean Six Sigma or you are not getting the results you expect from your Lean Six Sigma program, this session will save you time and money and the frustration of a failed implementation.
Are you training the right people? Probably not. Most only do one project and they get promoted or poached.
