This webinar gives you information and practical advice on how to handle an investigation effectively, It is true that every workplace investigation will have unique issues, circumstances, dimensions, challenges and outcomes, But an investigation can cause serious harm if it is not conducted properly, also Interviewing witnesses is a crucial part of any workplace investigation but it can sometimes be difficult to extract reliable evidence.
Many employers struggle to gather information during witness interviews
in investigations. Many employees for a variety of reasons are reluctant
to be involved and can be less than forthcoming.
Friends of
employees and those accused of an offense are often downright angry and
vengeful. In investigations, to meet its employer obligations, it's
crucial that interviews are structured to capture and gather all
available accurate information, notwithstanding employee emotions that
are often running high.
This webinar will help investigators move
through what often seems an investigatory maze. Some investigators,
unable to gather information, turn to body language to make
determinations of credibility. Not only can that approach be fraught
with indefensible and challengeable findings, TV shows while
entertaining, are not good training for interpreting body language. This
webinar will cover ways to assess body language while combining with
the facts as presented.
Investigations by their very nature tend
to leave at the least some employee relations damage amongst employees.
It's important that an employer learn how to take steps to avoid
retaliatory behavior towards individuals involved in investigations or
making complaints. Additionally there are steps an employer can take to
minimize the inevitable gossip and side taking that disrupts business.
The assigned investigator in many workplaces is often an already overburdened employee to whom another time consuming project is now assigned, often to their dismay. This investigator may have had little to no training in how to perform investigations. Or they may have had training in the process of investigatory mechanics but never actually performed an investigation. In theory, investigatory interviewing sounds easy but in reality, it's often not.